Grief support starts with knowing what to say.
Comfort Communication protocols help companies turn small, daily interactions into consistent—and consistently positive—grief support for employees.
Our mission is to normalize conversations around grief so that support becomes more consistent, predictable, and equitable.
Problem
With 185 actively grieving workers for each therapist in the US, companies' self-service approach to grief support simply can't scale.
The result is that grief costs businesses $250B annually.
Solution
With Comfort, companies help teams, managers, HR, and executives stop being a source of added stress and start being a source of caring for their colleagues.
When it comes to grief, something's been missing.
After a traumatic loss, an employee can expect two things: HR will provide resources, and a direct supervisor will ask about a return to productivity.
Business must continue. People are sophisticated to understand that.
What's too often missing is common decency—and it's the lack of emotional support that is no longer tolerable in today's society.
Comfort is on a mission to normalize grief support. We're filling in the missing pieces by helping people simply be better humans to one another within the context of their work lives.
The desire has been there
In our experience, HR generally wants a culture where compassion and productivity go hand-in-hand. It's no surprise that poor grief support can erode culture.
Barriers to change
Coordinating communication is more complicated than people expect, especially in an emotionally charged situation where people don't want to say the wrong thing.
How Comfort helps
Comfort's innovative tools give people the confidence and clarity they need to work together to support a grieving colleague.
How Comfort works
Ensure Consistency
Defined workflows and scripts ensure a consistent approach to grief support every time.
Ensure Equitability
Comfort's easy-to-share, easy-to-implement instructions make support possible at every level.
Ensure Continuity
Comfort's extended timeframe keeps support coming for months after a traumatic loss.
To our early customers: thank you!
Founding customers get a lifetime of Comfort without the subscription.